I am the owner of a franchise called Visiting Angels. I own the Grand Rapids location and have for 20+ years. More recently, the franchise has implemented a reputation score. This score is contingent on the number of referrals submitted by satisfied customers.
I am grateful for every good report I hear, but I find it cumbersome sometimes to ensure people place their good words in a suitable space to ensure we receive credit and our score is on the higher end of the average franchise. I often say the competition will not drive me, but I do find myself hoping that people will respond to the requests to share their experiences. We are sure to say that we ask for an honest reflection of their total experience, letting people know we are open to hearing all the feedback they wish to bring.
During an intake call, when we asked how they heard about Visiting Angels if it is not a personal connection, it is often because they have read their Google reviews.
Consider becoming someone who uses the Google Review tool to share your experiences. Use your feedback to be honest, and even if you have input that addresses ways to improve, stay kind and full of truth and grace!
If you have worked for or utilized our services, I invite you to practice using the Google tool to increase the referrals submitted. We value your feedback and welcome your input! Click here and look for write a review buttone on the right of the page!
Grateful for the community we serve and those amazing humans who do the serving! ❤️ trish
Visiting Angels of West Michigan review link
