I wish I could say I just do not understand what Stephen Covey is referring to here, but I totally get it. I get it because I have been that person who listens to reply instead of understand. I get it because I have also been conversing with people who did not seek to understand but felt it more important to be heard in their rapid reply.
To ensure I am a good listener and not a quick responder, I must practice daily discipline. I need to practice the PAUSE. The pause gives me time to understand what has been shared and consider my words in response. It also allows my body language to communicate connection through eye contact and leaning in.
I hope to be a good listener in each conversation I engage in.
I hope to practice a thoughtful PAUSE that conveys connection and intention.
I hope to be a good responder in each conversation I share a response.
I hope you also practice this and are the receiver when you share your good thoughts and heart stories. ❤️ trish